TSYS- MasterCard transaction issues

Incident Report for BridgePay Network Solutions

Resolved

This issue has been resolved.

Posted May 03, 2018 - 15:01 EDT

Monitoring

TSYS advises a temporary solution has been put in place to help resolve the issue. They continue to work on a permanent fix and we will update this incident as we receive more details.

Posted May 03, 2018 - 14:13 EDT

Identified

BridgePay Network operations has been notified by TSYS that they are currently experiencing connectivity issues to MasterCard. Only MasterCard branded cards are currently effected on customer processing on the TSYS platform.

Please note the BridgePay Gateway is fully operational.

Posted May 03, 2018 - 13:18 EDT