All Systems Operational

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

Please note that our standard maintenance window occurs Monday through Thursday from 4:00 AM to 6:00 AM ET.
Routine maintenance is performed during these hours and typically does not impact system availability. As such, these events are not posted individually.

However, if a maintenance activity is expected to cause any service disruption, we will provide advance notice on our status page.

BridgePay Gateway - Production Operational
BridgePay Gateway API - BridgeComm Operational
PayGuardian Cloud API Operational
MyBridgePay Portal - Virtual Terminal and Reporting Operational
BridgePay Gateway WebLink 3.0 - Hosted Payment Page Operational
PathwayLink Gateway (T-Gate) - Production Operational
Gateway.Itstgate.com - Virtual Terminal, Reporting, API Operational
PathwayLink Boarding Portal Operational
BridgePay Support Operational
BridgePay Integration Support Portal Operational
BridgePay Phone Support Operational
BridgePay Email Support Operational
BridgePay UAT - Certification Environment Operational
BridgePay UAT API - BridgeComm Operational
PayGuardian Cloud UAT API Operational
MyBridgePay UAT Portal - Virtual Terminal and Reporting Operational
BridgePay UAT WebLink 3.0 - Hosted Payment Page Operational
PathwayLink (T-Gate) UAT - Certification Environment Operational
GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API Operational
PathwayLink UAT Boarding Portal Operational
Credit Card Processors Operational
Chase Paymentech Operational
Chase Paymentech Canada Operational
Concord EFS Network Operational
Elavon Operational
First Data Buypass Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data Rapid Connect Operational
Global Payments Operational
Heartland Payment Systems Operational
Heartland Portico Operational
IntegraPay Operational
Merchant e-Solutions Operational
Mercury Payment Systems Operational
TSYS Operational
Vantiv Operational
Visa ACP Operational
WorldPay Operational
Gift Card Processors Operational
eCard Operational
GiveX Operational
Heartland Portico Operational
SparkBase Operational
Stored Value Solutions (SVS) Operational
TenderCard Operational
Valutec Operational
Check Processors Operational
Fastcheck Network Operational
Paya Operational
ProfitStars Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 30, 2026

No incidents reported today.

Jan 29, 2026
Credit Card Processor - First Data Nashville - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - First Data Nashville has been resolved and transactions are processing normally.
Jan 29, 12:03 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - First Data Nashville is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Nashville may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - First Data Nashville are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 29, 12:01 EST
Credit Card Processor - TSYS - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.
Jan 29, 06:27 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 29, 06:25 EST
Gateway.Itstgate.com - Virtual Terminal, Reporting, API - Degraded Performance
Resolved - The previously reported issue with Gateway.Itstgate.com - Virtual Terminal, Reporting, API has been resolved. Please attempt your request again before contacting Gateway Support.
Jan 29, 06:27 EST
Investigating - BridgePay's network monitoring has uncovered Gateway.Itstgate.com - Virtual Terminal, Reporting, API may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jan 29, 06:25 EST
Credit Card Processor - Heartland Portico - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.
Jan 29, 06:27 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Portico is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Portico may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Portico are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 29, 06:25 EST
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Credit Card Processor - IntegraPay - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - IntegraPay has been resolved and transactions are processing normally.
Jan 23, 14:39 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - IntegraPay is currently having connectivity issues. Merchants using the Credit Card Processor - IntegraPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 23, 14:37 EST
Jan 22, 2026
Gateway.Itstgate.com - Virtual Terminal, Reporting, API - Degraded Performance
Resolved - The previously reported issue with Gateway.Itstgate.com - Virtual Terminal, Reporting, API has been resolved. Please attempt your request again before contacting Gateway Support.
Jan 22, 22:08 EST
Investigating - BridgePay's network monitoring has uncovered Gateway.Itstgate.com - Virtual Terminal, Reporting, API may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jan 22, 22:08 EST
Gateway.Itstgate.com - Virtual Terminal, Reporting, API - Degraded Performance
Resolved - The previously reported issue with Gateway.Itstgate.com - Virtual Terminal, Reporting, API has been resolved. Please attempt your request again before contacting Gateway Support.
Jan 22, 21:54 EST
Investigating - BridgePay's network monitoring has uncovered Gateway.Itstgate.com - Virtual Terminal, Reporting, API may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jan 22, 21:48 EST
Gateway.Itstgate.com - Virtual Terminal, Reporting, API - Degraded Performance
Resolved - The previously reported issue with Gateway.Itstgate.com - Virtual Terminal, Reporting, API has been resolved. Please attempt your request again before contacting Gateway Support.
Jan 22, 21:44 EST
Investigating - BridgePay's network monitoring has uncovered Gateway.Itstgate.com - Virtual Terminal, Reporting, API may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jan 22, 21:38 EST
Credit Card Processor - IntegraPay - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - IntegraPay has been resolved and transactions are processing normally.
Jan 22, 15:54 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - IntegraPay is currently having connectivity issues. Merchants using the Credit Card Processor - IntegraPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 22, 15:45 EST
Credit Card Processor - IntegraPay - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - IntegraPay has been resolved and transactions are processing normally.
Jan 22, 15:44 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - IntegraPay is currently having connectivity issues. Merchants using the Credit Card Processor - IntegraPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 22, 15:40 EST
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

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