BridgePay Network Solutions Status

Gateway.Itstgate.com - Virtual Terminal, Reporting, API - Degraded Performance

Investigating - BridgePay's network monitoring has uncovered Gateway.Itstgate.com - Virtual Terminal, Reporting, API may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Feb 06, 2026 - 03:29 EST

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

Please note that our standard maintenance window occurs Monday through Thursday from 4:00 AM to 6:00 AM ET.
Routine maintenance is performed during these hours and typically does not impact system availability. As such, these events are not posted individually.

However, if a maintenance activity is expected to cause any service disruption, we will provide advance notice on our status page.

BridgePay Gateway - Production Operational

BridgePay Gateway API - BridgeComm Operational

PayGuardian Cloud API Operational

MyBridgePay Portal - Virtual Terminal and Reporting Operational

BridgePay Gateway WebLink 3.0 - Hosted Payment Page Operational

PathwayLink Gateway (T-Gate) - Production Degraded Performance

Gateway.Itstgate.com - Virtual Terminal, Reporting, API Degraded Performance

PathwayLink Boarding Portal Operational

BridgePay Support Operational

BridgePay Integration Support Portal Operational

BridgePay Phone Support Operational

BridgePay Email Support Operational

BridgePay UAT - Certification Environment Degraded Performance

BridgePay UAT API - BridgeComm Degraded Performance

PayGuardian Cloud UAT API Degraded Performance

MyBridgePay UAT Portal - Virtual Terminal and Reporting Operational

BridgePay UAT WebLink 3.0 - Hosted Payment Page Operational

PathwayLink (T-Gate) UAT - Certification Environment Operational

GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API Operational

PathwayLink UAT Boarding Portal Operational

Credit Card Processors Operational

Chase Paymentech Operational

Chase Paymentech Canada Operational

Concord EFS Network Operational

Elavon Operational

First Data Buypass Operational

First Data Nashville Operational

First Data North Operational

First Data Omaha Operational

First Data Rapid Connect Operational

Global Payments Operational

Heartland Payment Systems Operational

Heartland Portico Operational

IntegraPay Operational

Merchant e-Solutions Operational

Mercury Payment Systems Operational

TSYS Operational

Vantiv Operational

Visa ACP Operational

WorldPay Operational

Gift Card Processors Operational

eCard Operational

GiveX Operational

Heartland Portico Operational

SparkBase Operational

Stored Value Solutions (SVS) Operational

TenderCard Operational

Valutec Operational

Check Processors Operational

Fastcheck Network Operational

Paya Operational

ProfitStars Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 6, 2026

Gateway.Itstgate.com - Virtual Terminal, Reporting, API - Degraded Performance

Resolved - The previously reported issue with Gateway.Itstgate.com - Virtual Terminal, Reporting, API has been resolved. Please attempt your request again before contacting Gateway Support.
Feb 6, 02:54 EST

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

MyBridgePay UAT Portal - Virtual Terminal and Reporting - Degraded Performance

Resolved - The previously reported issue with MyBridgePay UAT Portal - Virtual Terminal and Reporting has been resolved. Please attempt your request again before contacting Gateway Support.
Feb 3, 10:27 EST

Investigating - BridgePay's network monitoring has uncovered MyBridgePay UAT Portal - Virtual Terminal and Reporting may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Feb 3, 10:07 EST

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

Credit Card Processor - First Data Nashville - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - First Data Nashville has been resolved and transactions are processing normally.
Jan 29, 12:03 EST

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - First Data Nashville is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Nashville may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - First Data Nashville are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 29, 12:01 EST

Credit Card Processor - TSYS - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.
Jan 29, 06:27 EST

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 29, 06:25 EST

Gateway.Itstgate.com - Virtual Terminal, Reporting, API - Degraded Performance

Credit Card Processor - Heartland Portico - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.
Jan 29, 06:27 EST

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Portico is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Portico may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Portico are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 29, 06:25 EST

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

Credit Card Processor - IntegraPay - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - IntegraPay has been resolved and transactions are processing normally.
Jan 23, 14:39 EST

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - IntegraPay is currently having connectivity issues. Merchants using the Credit Card Processor - IntegraPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 23, 14:37 EST