Gateway.Itstgate.com - Virtual Terminal, Reporting, API - Degraded Performance

Incident Report for BridgePay Network Solutions

Resolved

The previously reported issue with Gateway.Itstgate.com - Virtual Terminal, Reporting, API has been resolved. Please attempt your request again before contacting Gateway Support.

Posted Mar 11, 2020 - 17:57 EDT

Update

We are continuing to monitor for any further issues.

Posted Mar 11, 2020 - 17:50 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 11, 2020 - 17:46 EDT

Investigating

BridgePay's network monitoring has uncovered Gateway.Itstgate.com - Virtual Terminal, Reporting, API may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.

Posted Mar 11, 2020 - 17:41 EDT

This incident affected: PathwayLink Gateway (T-Gate) - Production (Gateway.Itstgate.com - Virtual Terminal, Reporting, API).