All Systems Operational

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

BridgePay Gateway - Production Operational
BridgePay Gateway API - BridgeComm ? Operational
BridgePay Gateway WebLink 3.0 - Hosted Payment Page Operational
MyBridgePay Portal - Virtual Terminal and Reporting Operational
PathwayLink Gateway (T-Gate) - Production Operational
Gateway.Itstgate.com - Virtual Terminal, Reporting, API Operational
PathwayLink Boarding Portal Operational
BridgePay Support Operational
BridgePay Integration Support Portal Operational
BridgePay Phone Support ? Operational
BridgePay Email Support ? Operational
BridgePay UAT - Certification Environment Operational
MyBridgePay UAT Portal - Virtual Terminal and Reporting Operational
BridgePay UAT API - BridgeComm ? Operational
BridgePay UAT WebLink 3.0 - Hosted Payment Page Operational
PathwayLink (T-Gate) UAT - Certification Environment Operational
GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API Operational
PathwayLink UAT Boarding Portal Operational
Credit Card Processors Operational
Chase Paymentech Operational
Chase Paymentech Canada Operational
Concord EFS Network Operational
Elavon Operational
First Data Buypass Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
Global Payments Operational
Heartland Payment Systems Operational
Heartland Portico Operational
IntegraPay Operational
Merchant e-Solutions Operational
Mercury Payment Systems Operational
PayVision Operational
TSYS Operational
Vantiv Operational
Visa ACP Operational
WorldPay Operational
Gift Card Processors Operational
eCard Operational
GiveX Operational
Heartland Portico Operational
SparkBase Operational
Stored Value Solutions (SVS) Operational
TenderCard Operational
Valutec Operational
Check Processors Operational
Fastcheck Network Operational
Paya Operational
ProfitStars Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 15, 2019

No incidents reported today.

Sep 14, 2019
Internet Provider Issues
Resolved - This incident has been resolved.
Sep 14, 12:42 EDT
Monitoring - Bridgepay Network Operations has been monitoring a larger wide spread internet issue with various providers and is working to shift traffic to help minimize the impact it’s having for specific customers.

Please note all services are up and transactions are processing as normal.

Please refer to downdetector.com to see if your area/service is having issues with your Internet Service Provider.
Sep 14, 11:05 EDT
Sep 13, 2019

No incidents reported.

Sep 12, 2019
MyBridgePay UAT Portal - Virtual Terminal and Reporting - Degraded Performance
Resolved - The previously reported issue with MyBridgePay UAT Portal - Virtual Terminal and Reporting has been resolved. Please attempt your request again before contacting Gateway Support.
Sep 12, 18:33 EDT
Investigating - BridgePay's network monitoring has uncovered MyBridgePay UAT Portal - Virtual Terminal and Reporting may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Sep 12, 18:30 EDT
Credit Card Processor - Heartland Payment Systems - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.
Sep 12, 07:51 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 12, 07:23 EDT
Sep 11, 2019

No incidents reported.

Sep 10, 2019
BridgePay UAT WebLink 3.0 - Hosted Payment Page - Degraded Performance
Resolved - The previously reported issue with BridgePay UAT WebLink 3.0 - Hosted Payment Page has been resolved. Please attempt your request again before contacting Gateway Support.
Sep 10, 18:48 EDT
Investigating - BridgePay's network monitoring has uncovered BridgePay UAT WebLink 3.0 - Hosted Payment Page may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Sep 10, 18:44 EDT
MyBridgePay UAT Portal - Virtual Terminal and Reporting - Degraded Performance
Resolved - The previously reported issue with MyBridgePay UAT Portal - Virtual Terminal and Reporting has been resolved. Please attempt your request again before contacting Gateway Support.
Sep 10, 13:55 EDT
Investigating - BridgePay's network monitoring has uncovered MyBridgePay UAT Portal - Virtual Terminal and Reporting may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Sep 10, 13:45 EDT
BridgePay UAT API - BridgeComm - Degraded Performance
Resolved - The previously reported issue with BridgePay UAT API - BridgeComm has been resolved. Please attempt your request again before contacting Gateway Support.
Sep 10, 13:53 EDT
Investigating - BridgePay's network monitoring has uncovered BridgePay UAT API - BridgeComm may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Sep 10, 13:45 EDT
BridgePay UAT WebLink 3.0 - Hosted Payment Page - Degraded Performance
Resolved - The previously reported issue with BridgePay UAT WebLink 3.0 - Hosted Payment Page has been resolved. Please attempt your request again before contacting Gateway Support.
Sep 10, 13:51 EDT
Investigating - BridgePay's network monitoring has uncovered BridgePay UAT WebLink 3.0 - Hosted Payment Page may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Sep 10, 13:45 EDT
Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019
Credit Card Processor - Heartland Payment Systems - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.
Sep 6, 14:51 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 6, 13:31 EDT
Credit Card Processor - Heartland Portico - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.
Sep 6, 14:05 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Portico is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Portico may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Portico are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 6, 13:49 EDT
Credit Card Processor - Heartland Payment Systems - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.
Sep 6, 13:31 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 6, 13:14 EDT
Credit Card Processor - Heartland Portico - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.
Sep 6, 13:19 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Portico is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Portico may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Portico are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 6, 13:18 EDT
Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.

Sep 1, 2019

No incidents reported.

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