BridgePay Network Solutions Status

All Systems Operational

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

BridgePay Gateway - Production Operational

BridgePay Gateway API - BridgeComm Operational

BridgePay Gateway WebLink 3.0 - Hosted Payment Page Operational

MyBridgePay Portal - Virtual Terminal and Reporting Operational

PathwayLink Gateway (T-Gate) - Production Operational

Gateway.Itstgate.com - Virtual Terminal, Reporting, API Operational

PathwayLink Boarding Portal Operational

BridgePay Support Operational

BridgePay Integration Support Portal Operational

BridgePay Phone Support Operational

BridgePay Email Support Operational

BridgePay UAT - Certification Environment Operational

MyBridgePay UAT Portal - Virtual Terminal and Reporting Operational

BridgePay UAT API - BridgeComm Operational

BridgePay UAT WebLink 3.0 - Hosted Payment Page Operational

PathwayLink (T-Gate) UAT - Certification Environment Operational

GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API Operational

PathwayLink UAT Boarding Portal Operational

Credit Card Processors Operational

Chase Paymentech Operational

Chase Paymentech Canada Operational

Concord EFS Network Operational

Elavon Operational

First Data Buypass Operational

First Data Nashville Operational

First Data North Operational

First Data Omaha Operational

Global Payments Operational

Heartland Payment Systems Operational

Heartland Portico Operational

IntegraPay Operational

Merchant e-Solutions Operational

Mercury Payment Systems Operational

PayVision Operational

TSYS Operational

Vantiv Operational

Visa ACP Operational

WorldPay Operational

Gift Card Processors Operational

eCard Operational

GiveX Operational

Heartland Portico Operational

SparkBase Operational

Stored Value Solutions (SVS) Operational

TenderCard Operational

Valutec Operational

Check Processors Operational

Fastcheck Network Operational

Paya Operational

ProfitStars Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 25, 2018

No incidents reported today.

Sep 24, 2018

Credit Card Processor - Heartland Portico - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.
Sep 24, 11:59 EDT

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Portico is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Portico may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Portico are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 24, 11:45 EDT

Credit Card Processor - Heartland Payment Systems - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.
Sep 24, 11:59 EDT

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 24, 11:41 EDT

Sep 23, 2018

Credit Card Processor - Heartland Payment Systems - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.
Sep 23, 13:41 EDT

Credit Card Processor - Heartland Portico - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.
Sep 23, 12:58 EDT

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

Check Processor - ProfitStars - Degraded Performance

Resolved - The previously reported issue with the Check Processor - ProfitStars has been resolved and transactions are processing normally.
Sep 15, 00:34 EDT

Investigating - BridgePay's Network Operations Center has identified Check Processor - ProfitStars is currently having connectivity issues. Merchants using the Check Processor - ProfitStars may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - ProfitStars are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 15, 00:09 EDT

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

Gift Card Processor - TenderCard - Degraded Performance

Resolved - The previously reported issue with the Gift Card Processor - TenderCard has been resolved and transactions are processing normally.
Sep 12, 00:31 EDT

Investigating - BridgePay's Network Operations Center has identified Gift Card Processor - TenderCard is currently having connectivity issues. Merchants using the Gift Card Processor - TenderCard may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Gift Card Processor - TenderCard are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 12, 00:22 EDT

Sep 11, 2018

Credit Card Processor - WorldPay - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - WorldPay has been resolved and transactions are processing normally.
Sep 11, 23:59 EDT

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - WorldPay is currently having connectivity issues. Merchants using the Credit Card Processor - WorldPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - WorldPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 11, 20:41 EDT