All Systems Operational

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

BridgePay Gateway - Production Operational
BridgePay Gateway API - BridgeComm ? Operational
PayGuardian Cloud API Operational
MyBridgePay Portal - Virtual Terminal and Reporting Operational
BridgePay Gateway WebLink 3.0 - Hosted Payment Page Operational
PathwayLink Gateway (T-Gate) - Production Operational
Gateway.Itstgate.com - Virtual Terminal, Reporting, API Operational
PathwayLink Boarding Portal Operational
BridgePay Support Operational
BridgePay Integration Support Portal Operational
BridgePay Phone Support ? Operational
BridgePay Email Support ? Operational
BridgePay UAT - Certification Environment Operational
BridgePay UAT API - BridgeComm ? Operational
PayGuardian Cloud UAT API Operational
MyBridgePay UAT Portal - Virtual Terminal and Reporting Operational
BridgePay UAT WebLink 3.0 - Hosted Payment Page Operational
PathwayLink (T-Gate) UAT - Certification Environment Operational
GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API Operational
PathwayLink UAT Boarding Portal Operational
Credit Card Processors Operational
Chase Paymentech Operational
Chase Paymentech Canada Operational
Concord EFS Network Operational
Elavon Operational
First Data Buypass Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data Rapid Connect Operational
Global Payments Operational
Heartland Payment Systems Operational
Heartland Portico Operational
IntegraPay Operational
Merchant e-Solutions Operational
Mercury Payment Systems Operational
TSYS Operational
Vantiv Operational
Visa ACP Operational
WorldPay Operational
Gift Card Processors Operational
eCard Operational
GiveX Operational
Heartland Portico Operational
SparkBase Operational
Stored Value Solutions (SVS) Operational
TenderCard Operational
Valutec Operational
Check Processors Operational
Fastcheck Network Operational
Paya Operational
ProfitStars Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 20, 2025
Resolved - The previously reported issue with the Gift Card Processor - GiveX has been resolved and transactions are processing normally.
Jun 20, 15:04 EDT
Investigating - BridgePay's Network Operations Center has identified Gift Card Processor - GiveX is currently having connectivity issues. Merchants using the Gift Card Processor - GiveX may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Gift Card Processor - GiveX are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Jun 20, 14:57 EDT
Resolved - The previously reported issue with the Credit Card Processor - Concord EFS Network has been resolved and transactions are processing normally.
Jun 20, 15:00 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Concord EFS Network is currently having connectivity issues. Merchants using the Credit Card Processor - Concord EFS Network may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Concord EFS Network are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Jun 20, 14:58 EDT
Resolved - The previously reported issue with the Credit Card Processor - Vantiv has been resolved and transactions are processing normally.
Jun 20, 14:48 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Vantiv is currently having connectivity issues. Merchants using the Credit Card Processor - Vantiv may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Vantiv are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Jun 20, 14:47 EDT
Resolved - The previously reported issue with the Credit Card Processor - Concord EFS Network has been resolved and transactions are processing normally.
Jun 20, 14:48 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Concord EFS Network is currently having connectivity issues. Merchants using the Credit Card Processor - Concord EFS Network may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Concord EFS Network are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Jun 20, 14:46 EDT
Resolved - The previously reported issue with the Credit Card Processor - WorldPay has been resolved and transactions are processing normally.
Jun 20, 14:43 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - WorldPay is currently having connectivity issues. Merchants using the Credit Card Processor - WorldPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - WorldPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Jun 20, 14:40 EDT
Resolved - The previously reported issue with the Gift Card Processor - eCard has been resolved and transactions are processing normally.
Jun 20, 14:42 EDT
Investigating - BridgePay's Network Operations Center has identified Gift Card Processor - eCard is currently having connectivity issues. Merchants using the Gift Card Processor - eCard may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Gift Card Processor - eCard are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Jun 20, 14:39 EDT
Resolved - The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.
Jun 20, 14:28 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Jun 20, 14:21 EDT
Resolved - The previously reported issue with the Credit Card Processor - WorldPay has been resolved and transactions are processing normally.
Jun 20, 14:26 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - WorldPay is currently having connectivity issues. Merchants using the Credit Card Processor - WorldPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - WorldPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Jun 20, 14:21 EDT
Jun 19, 2025

No incidents reported.

Jun 18, 2025
Resolved - Our hosting provider has resolved the issue. Email is flowing properly.
Jun 18, 12:36 EDT
Investigating - BridgePay is currently experiencing an issue with our hosting provider in sending and receiving e-mails. If you are experiencing an issue with transaction Processing and Gateway functionality, please contact our 24/7 support line at 1-866-322-9894, option 1. Please note e-mails from the gateway systems are not affected by this.
Jun 18, 09:23 EDT
Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Resolved - The previously reported issue with the Gift Card Processors - Stored Value Solutions (SVS) has been resolved and transactions are processing normally.
Jun 12, 03:33 EDT
Investigating - BridgePay's Network Operations Center has identified Gift Card Processors - Stored Value Solutions (SVS) is currently having connectivity issues. Merchants using the Gift Card Processors - Stored Value Solutions (SVS) may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Gift Card Processors - Stored Value Solutions (SVS) are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Jun 12, 03:28 EDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.