BridgePay Network Solutions Status

All Systems Operational

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

BridgePay Gateway - Production Operational

BridgePay Gateway API - BridgeComm Operational

PayGuardian Cloud API Operational

MyBridgePay Portal - Virtual Terminal and Reporting Operational

BridgePay Gateway WebLink 3.0 - Hosted Payment Page Operational

PathwayLink Gateway (T-Gate) - Production Operational

Gateway.Itstgate.com - Virtual Terminal, Reporting, API Operational

PathwayLink Boarding Portal Operational

BridgePay Support Operational

BridgePay Integration Support Portal Operational

BridgePay Phone Support Operational

BridgePay Email Support Operational

BridgePay UAT - Certification Environment Operational

BridgePay UAT API - BridgeComm Operational

PayGuardian Cloud UAT API Operational

MyBridgePay UAT Portal - Virtual Terminal and Reporting Operational

BridgePay UAT WebLink 3.0 - Hosted Payment Page Operational

PathwayLink (T-Gate) UAT - Certification Environment Operational

GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API Operational

PathwayLink UAT Boarding Portal Operational

Credit Card Processors Operational

Chase Paymentech Operational

Chase Paymentech Canada Operational

Concord EFS Network Operational

Elavon Operational

First Data Buypass Operational

First Data Nashville Operational

First Data North Operational

First Data Omaha Operational

First Data Rapid Connect Operational

Global Payments Operational

Heartland Payment Systems Operational

Heartland Portico Operational

IntegraPay Operational

Merchant e-Solutions Operational

Mercury Payment Systems Operational

TSYS Operational

Vantiv Operational

Visa ACP Operational

WorldPay Operational

Gift Card Processors Operational

eCard Operational

GiveX Operational

Heartland Portico Operational

SparkBase Operational

Stored Value Solutions (SVS) Operational

TenderCard Operational

Valutec Operational

Check Processors Operational

Fastcheck Network Operational

Paya Operational

ProfitStars Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

Gift Card Processor - GiveX - Degraded Performance

Resolved - The previously reported issue with the Gift Card Processor - GiveX has been resolved and transactions are processing normally.
Jul 24, 03:52 EDT

Investigating - BridgePay's Network Operations Center has identified Gift Card Processor - GiveX is currently having connectivity issues. Merchants using the Gift Card Processor - GiveX may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Gift Card Processor - GiveX are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 24, 03:33 EDT

Credit Card Processor - First Data Buypass - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - First Data Buypass has been resolved and transactions are processing normally.
Jul 24, 00:39 EDT

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - First Data Buypass is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Buypass may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - First Data Buypass are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 24, 00:32 EDT

Credit Card Processor - First Data Rapid Connect - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - First Data Rapid Connect has been resolved and transactions are processing normally.
Jul 24, 00:39 EDT

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - First Data Rapid Connect is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Rapid Connect may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - First Data Rapid Connect are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 24, 00:32 EDT

Credit Card Processor - First Data Omaha - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - First Data Omaha has been resolved and transactions are processing normally.
Jul 24, 00:39 EDT

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - First Data Omaha is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Omaha may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - First Data Omaha are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 24, 00:32 EDT

Credit Card Processor - First Data North - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - First Data North has been resolved and transactions are processing normally.
Jul 24, 00:39 EDT

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - First Data North is currently having connectivity issues. Merchants using the Credit Card Processor - First Data North may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - First Data North are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 24, 00:32 EDT

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

Check Processor - ProfitStars - Degraded Performance

Resolved - The previously reported issue with the Check Processor - ProfitStars has been resolved and transactions are processing normally.
Jul 21, 03:13 EDT

Investigating - BridgePay's Network Operations Center has identified Check Processor - ProfitStars is currently having connectivity issues. Merchants using the Check Processor - ProfitStars may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - ProfitStars are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 21, 02:49 EDT

Jul 20, 2024

Check Processor - Paya - Degraded Performance

Resolved - The previously reported issue with the Check Processor - Paya has been resolved and transactions are processing normally.
Jul 20, 05:46 EDT

Investigating - BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 20, 01:23 EDT

Jul 19, 2024

Gateway Issues

Resolved - This incident has been resolved.
Jul 19, 04:41 EDT

Update - We are continuing to work on a fix for this issue.
Jul 19, 04:09 EDT

Identified - BridgePay Network Solutions systems have been affected by the CrowdStrike issue which has led to degraded performance. BridgePay technical staff is currently working to restore the systems to normal operations.
Jul 19, 04:01 EDT

PathwayLink UAT Boarding Portal - Degraded Performance

Resolved - The previously reported issue with PathwayLink UAT Boarding Portal has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 19, 02:24 EDT

Investigating - BridgePay's network monitoring has uncovered PathwayLink UAT Boarding Portal may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 19, 01:55 EDT

PathwayLink Boarding Portal - Degraded Performance

Resolved - The previously reported issue with PathwayLink Boarding Portal has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 19, 02:19 EDT

Investigating - BridgePay's network monitoring has uncovered PathwayLink Boarding Portal may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 19, 02:03 EDT

MyBridgePay UAT Portal - Virtual Terminal and Reporting - Degraded Performance

Resolved - The previously reported issue with MyBridgePay UAT Portal - Virtual Terminal and Reporting has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 19, 02:12 EDT

Investigating - BridgePay's network monitoring has uncovered MyBridgePay UAT Portal - Virtual Terminal and Reporting may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 19, 02:03 EDT

BridgePay UAT WebLink 3.0 - Hosted Payment Page - Degraded Performance

Resolved - The previously reported issue with BridgePay UAT WebLink 3.0 - Hosted Payment Page has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 19, 02:12 EDT

Investigating - BridgePay's network monitoring has uncovered BridgePay UAT WebLink 3.0 - Hosted Payment Page may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 19, 02:03 EDT

BridgePay UAT API - BridgeComm - Degraded Performance

Resolved - The previously reported issue with BridgePay UAT API - BridgeComm has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 19, 02:05 EDT

Investigating - BridgePay's network monitoring has uncovered BridgePay UAT API - BridgeComm may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 19, 01:58 EDT

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

Check Processor - Fastcheck Network - Degraded Performance

Resolved - The previously reported issue with the Check Processor - Fastcheck Network has been resolved and transactions are processing normally.
Jul 16, 02:36 EDT

Investigating - BridgePay's Network Operations Center has identified Check Processor - Fastcheck Network is currently having connectivity issues. Merchants using the Check Processor - Fastcheck Network may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - Fastcheck Network are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 16, 01:41 EDT

Credit Card Processor - Mercury Payment Systems - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - Mercury Payment Systems has been resolved and transactions are processing normally.
Jul 16, 02:07 EDT

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Mercury Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Mercury Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Mercury Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 16, 01:41 EDT

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.