BridgePay Network Solutions Status

All Systems Operational

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

BridgePay Gateway - Production Operational

BridgePay Gateway API - BridgeComm Operational

PayGuardian Cloud API Operational

MyBridgePay Portal - Virtual Terminal and Reporting Operational

BridgePay Gateway WebLink 3.0 - Hosted Payment Page Operational

PathwayLink Gateway (T-Gate) - Production Operational

Gateway.Itstgate.com - Virtual Terminal, Reporting, API Operational

PathwayLink Boarding Portal Operational

BridgePay Support Operational

BridgePay Integration Support Portal Operational

BridgePay Phone Support Operational

BridgePay Email Support Operational

BridgePay UAT - Certification Environment Operational

BridgePay UAT API - BridgeComm Operational

PayGuardian Cloud UAT API Operational

MyBridgePay UAT Portal - Virtual Terminal and Reporting Operational

BridgePay UAT WebLink 3.0 - Hosted Payment Page Operational

PathwayLink (T-Gate) UAT - Certification Environment Operational

GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API Operational

PathwayLink UAT Boarding Portal Operational

Credit Card Processors Operational

Chase Paymentech Operational

Chase Paymentech Canada Operational

Concord EFS Network Operational

Elavon Operational

First Data Buypass Operational

First Data Nashville Operational

First Data North Operational

First Data Omaha Operational

First Data Rapid Connect Operational

Global Payments Operational

Heartland Payment Systems Operational

Heartland Portico Operational

IntegraPay Operational

Merchant e-Solutions Operational

Mercury Payment Systems Operational

PayVision Operational

TSYS Operational

Vantiv Operational

Visa ACP Operational

WorldPay Operational

Gift Card Processors Operational

eCard Operational

GiveX Operational

Heartland Portico Operational

SparkBase Operational

Stored Value Solutions (SVS) Operational

TenderCard Operational

Valutec Operational

Check Processors Operational

Fastcheck Network Operational

Paya Operational

ProfitStars Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 18, 2021

No incidents reported today.

Oct 17, 2021

BridgePay Gateway API - BridgeComm - Degraded Performance

Resolved - The previously reported issue with BridgePay Gateway API - BridgeComm has been resolved. Please attempt your request again before contacting Gateway Support.
Oct 17, 12:08 EDT

Investigating - BridgePay's network monitoring has uncovered BridgePay Gateway API - BridgeComm may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Oct 17, 12:07 EDT

Oct 16, 2021

Check Processor - Paya - Degraded Performance

Resolved - The previously reported issue with the Check Processor - Paya has been resolved and transactions are processing normally.
Oct 16, 05:41 EDT

Investigating - BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Oct 16, 02:11 EDT

Oct 15, 2021

Credit Card Processor - TSYS - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.
Oct 15, 16:25 EDT

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Oct 15, 16:17 EDT

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

Credit Card Processor - First Data Omaha - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - First Data Omaha has been resolved and transactions are processing normally.
Oct 11, 19:06 EDT

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - First Data Omaha is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Omaha may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - First Data Omaha are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Oct 11, 16:58 EDT

Credit Card Processor - First Data Omaha - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - First Data Omaha has been resolved and transactions are processing normally.
Oct 11, 19:05 EDT

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021

No incidents reported.

Oct 5, 2021

No incidents reported.

Oct 4, 2021

No incidents reported.