All Systems Operational

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

BridgePay Gateway - Production Operational
BridgePay Gateway API - BridgeComm ? Operational
BridgePay Gateway WebLink 3.0 - Hosted Payment Page Operational
MyBridgePay Portal - Virtual Terminal and Reporting Operational
PathwayLink Gateway (T-Gate) - Production Operational
Gateway.Itstgate.com - Virtual Terminal, Reporting, API Operational
PathwayLink Boarding Portal Operational
BridgePay Support Operational
BridgePay Integration Support Portal Operational
BridgePay Phone Support ? Operational
BridgePay Email Support ? Operational
BridgePay UAT - Certification Environment Operational
MyBridgePay UAT Portal - Virtual Terminal and Reporting Operational
BridgePay UAT API - BridgeComm ? Operational
BridgePay UAT WebLink 3.0 - Hosted Payment Page Operational
PathwayLink (T-Gate) UAT - Certification Environment Operational
GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API Operational
PathwayLink UAT Boarding Portal Operational
Credit Card Processors Operational
Chase Paymentech Operational
Chase Paymentech Canada Operational
Concord EFS Network Operational
Elavon Operational
First Data Buypass Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
Global Payments Operational
Heartland Payment Systems Operational
Heartland Portico Operational
IntegraPay Operational
Merchant e-Solutions Operational
Mercury Payment Systems Operational
PayVision Operational
TSYS Operational
Vantiv Operational
Visa ACP Operational
WorldPay Operational
Gift Card Processors Operational
eCard Operational
GiveX Operational
Heartland Portico Operational
SparkBase Operational
Stored Value Solutions (SVS) Operational
TenderCard Operational
Valutec Operational
Check Processors Operational
Fastcheck Network Operational
Paya Operational
ProfitStars Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 19, 2019

No incidents reported today.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019
Completed - The scheduled maintenance has been completed.
Nov 15, 12:39 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 09:17 EST
Scheduled - The PathwayLink UAT Boarding Portal is currently under maintenance and will be unavailable during this time. We will update this posting once the maintenance is complete and the system is available.
Nov 15, 09:16 EST
Nov 14, 2019

No incidents reported.

Nov 13, 2019
Completed - The scheduled maintenance has been completed.
Nov 13, 04:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 03:00 EST
Scheduled - Network Operations will be performing maintenance that affects a number of production systems. As a result, we will fail-over to our BC location in Charlotte (CLT) while maintenance is performed at our primary location in Orlando (MCO). We expect to run transactions in CLT for approximately 30 – 60 min. If you experience an error processing, please try your transaction again before contacting support for further assistance.

Please note all UAT Systems will be unavailable during this Maintenance.
Nov 8, 14:24 EST
Nov 12, 2019
Resolved - The previously reported issue with the Check Processor - ProfitStars has been resolved and transactions are processing normally.
Nov 12, 11:36 EST
Investigating - BridgePay's Network Operations Center has identified Check Processor - ProfitStars is currently having connectivity issues. Merchants using the Check Processor - ProfitStars may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - ProfitStars are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Nov 12, 11:35 EST
Nov 11, 2019

No incidents reported.

Nov 10, 2019
Resolved - The previously reported issue with the Credit Card Processor - First Data Omaha has been resolved and transactions are processing normally.
Nov 10, 14:57 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - First Data Omaha is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Omaha may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - First Data Omaha are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Nov 10, 13:56 EST
Resolved - The previously reported issue with the Credit Card Processor - First Data Omaha has been resolved and transactions are processing normally.
Nov 10, 14:57 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - First Data Omaha is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Omaha may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - First Data Omaha are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Nov 10, 13:56 EST
Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019
Resolved - The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.
Nov 6, 16:39 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Nov 6, 16:37 EST
Nov 5, 2019

No incidents reported.