All Systems Operational

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

BridgePay Gateway - Production Operational
BridgePay Gateway API - BridgeComm ? Operational
BridgePay Gateway WebLink 3.0 - Hosted Payment Page Operational
MyBridgePay Portal - Virtual Terminal and Reporting Operational
PathwayLink Gateway (T-Gate) - Production Operational
Gateway.Itstgate.com - Virtual Terminal, Reporting, API Operational
PathwayLink Boarding Portal Operational
BridgePay Support Operational
BridgePay Integration Support Portal Operational
BridgePay Phone Support ? Operational
BridgePay Email Support ? Operational
BridgePay UAT - Certification Environment Operational
MyBridgePay UAT Portal - Virtual Terminal and Reporting Operational
BridgePay UAT API - BridgeComm ? Operational
BridgePay UAT WebLink 3.0 - Hosted Payment Page Operational
PathwayLink (T-Gate) UAT - Certification Environment Operational
GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API Operational
PathwayLink UAT Boarding Portal Operational
Credit Card Processors Operational
Chase Paymentech Operational
Chase Paymentech Canada Operational
Concord EFS Network Operational
Elavon Operational
First Data Buypass Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
Global Payments Operational
Heartland Payment Systems Operational
Heartland Portico Operational
IntegraPay Operational
Merchant e-Solutions Operational
Mercury Payment Systems Operational
PayVision Operational
TSYS Operational
Vantiv Operational
Visa ACP Operational
WorldPay Operational
Gift Card Processors Operational
eCard Operational
GiveX Operational
Heartland Portico Operational
SparkBase Operational
Stored Value Solutions (SVS) Operational
TenderCard Operational
Valutec Operational
Check Processors Operational
Fastcheck Network Operational
Paya Operational
ProfitStars Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 21, 2020

No incidents reported today.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020
Resolved - The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.
Jan 17, 13:11 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 17, 11:09 EST
Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020
Resolved - The previously reported issue with PathwayLink UAT Boarding Portal has been resolved. Please attempt your request again before contacting Gateway Support.
Jan 14, 13:23 EST
Investigating - BridgePay's network monitoring has uncovered PathwayLink UAT Boarding Portal may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jan 14, 13:23 EST
Resolved - The previously reported issue with PathwayLink UAT Boarding Portal has been resolved. Please attempt your request again before contacting Gateway Support.
Jan 14, 11:14 EST
Investigating - BridgePay's network monitoring has uncovered PathwayLink UAT Boarding Portal may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jan 14, 11:06 EST
Jan 13, 2020

No incidents reported.

Jan 12, 2020
Completed - The scheduled maintenance has been completed.
Jan 12, 06:18 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 00:01 EST
Scheduled - Network Operations is performing maintenance on the PathwayLink (T-Gate) Boarding Portal (https://boarding.itstgate.com) and PathwayLink Boarding API. This maintenance will occur on Sunday, January 12th, 2020 from 12:01 am - 7:00 am EST. During this timeframe, the boarding portal and API will be unavailable. Please wait to board new accounts or make set-up changes once the maintenance has been completed. Transactional processing is not affected during this maintenance window.
Jan 9, 10:28 EST
Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020
Resolved - The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.
Jan 9, 01:36 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Portico is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Portico may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Portico are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 9, 01:35 EST
Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.