BridgePay Network Solutions Status

All Systems Operational

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

BridgePay Gateway - Production Operational

BridgePay Gateway API - BridgeComm Operational

PayGuardian Cloud API Operational

MyBridgePay Portal - Virtual Terminal and Reporting Operational

BridgePay Gateway WebLink 3.0 - Hosted Payment Page Operational

PathwayLink Gateway (T-Gate) - Production Operational

Gateway.Itstgate.com - Virtual Terminal, Reporting, API Operational

PathwayLink Boarding Portal Operational

BridgePay Support Operational

BridgePay Integration Support Portal Operational

BridgePay Phone Support Operational

BridgePay Email Support Operational

BridgePay UAT - Certification Environment Operational

BridgePay UAT API - BridgeComm Operational

PayGuardian Cloud UAT API Operational

MyBridgePay UAT Portal - Virtual Terminal and Reporting Operational

BridgePay UAT WebLink 3.0 - Hosted Payment Page Operational

PathwayLink (T-Gate) UAT - Certification Environment Operational

GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API Operational

PathwayLink UAT Boarding Portal Operational

Credit Card Processors Operational

Chase Paymentech Operational

Chase Paymentech Canada Operational

Concord EFS Network Operational

Elavon Operational

First Data Buypass Operational

First Data Nashville Operational

First Data North Operational

First Data Omaha Operational

First Data Rapid Connect Operational

Global Payments Operational

Heartland Payment Systems Operational

Heartland Portico Operational

IntegraPay Operational

Merchant e-Solutions Operational

Mercury Payment Systems Operational

TSYS Operational

Vantiv Operational

Visa ACP Operational

WorldPay Operational

Gift Card Processors Operational

eCard Operational

GiveX Operational

Heartland Portico Operational

SparkBase Operational

Stored Value Solutions (SVS) Operational

TenderCard Operational

Valutec Operational

Check Processors Operational

Fastcheck Network Operational

Paya Operational

ProfitStars Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 13, 2022

No incidents reported today.

Aug 12, 2022

Credit Card Processor - Global Payments - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - Global Payments has been resolved and transactions are processing normally.
Aug 12, 02:37 EDT

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Global Payments is currently having connectivity issues. Merchants using the Credit Card Processor - Global Payments may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Global Payments are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Aug 12, 02:36 EDT

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

Valutec Gift Card System Outage

Resolved - This incident has been resolved.
Aug 8, 14:00 EDT

Update - Valutec is aware of the issue and is working to have a resolution in place on Monday 8/8/2022
Aug 7, 14:09 EDT

Update - We are continuing to work on a fix for this issue.
Aug 6, 16:02 EDT

Update - System Outage at Valutec, Per Valutec, there is no current ETA for resolution, they are aware, and addressing the issue. All Other gateway processing is fully functional.
Aug 6, 12:45 EDT

Identified - The issue has been identified and a fix is being implemented.
Aug 6, 12:42 EDT

Aug 7, 2022

Aug 6, 2022

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.