BridgePay Network Solutions Status

All Systems Operational

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

BridgePay Gateway - Production Operational

BridgePay Gateway API - BridgeComm Operational

BridgePay Gateway WebLink 3.0 - Hosted Payment Page Operational

MyBridgePay Portal - Virtual Terminal and Reporting Operational

PathwayLink Gateway (T-Gate) - Production Operational

Gateway.Itstgate.com - Virtual Terminal, Reporting, API Operational

PathwayLink Boarding Portal Operational

BridgePay Support Operational

BridgePay Integration Support Portal Operational

BridgePay Phone Support Operational

BridgePay Email Support Operational

BridgePay UAT - Certification Environment Operational

MyBridgePay UAT Portal - Virtual Terminal and Reporting Operational

BridgePay UAT API - BridgeComm Operational

BridgePay UAT WebLink 3.0 - Hosted Payment Page Operational

PathwayLink (T-Gate) UAT - Certification Environment Operational

GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API Operational

PathwayLink UAT Boarding Portal Operational

Credit Card Processors Operational

Chase Paymentech Operational

Chase Paymentech Canada Operational

Concord EFS Network Operational

Elavon Operational

First Data Buypass Operational

First Data Nashville Operational

First Data North Operational

First Data Omaha Operational

Global Payments Operational

Heartland Payment Systems Operational

Heartland Portico Operational

IntegraPay Operational

Merchant e-Solutions Operational

Mercury Payment Systems Operational

PayVision Operational

TSYS Operational

Vantiv Operational

Visa ACP Operational

WorldPay Operational

Gift Card Processors Operational

eCard Operational

GiveX Operational

Heartland Portico Operational

SparkBase Operational

Stored Value Solutions (SVS) Operational

TenderCard Operational

Valutec Operational

Check Processors Operational

Fastcheck Network Operational

Paya Operational

ProfitStars Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 19, 2019

No incidents reported today.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

UAT - PathwayLink Boarding Portal Maintenance

Completed - The scheduled maintenance has been completed.
Nov 15, 12:39 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 09:17 EST

Scheduled - The PathwayLink UAT Boarding Portal is currently under maintenance and will be unavailable during this time. We will update this posting once the maintenance is complete and the system is available.
Nov 15, 09:16 EST

Nov 14, 2019

No incidents reported.

Nov 13, 2019

BridgePay Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 13, 04:45 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 03:00 EST

Scheduled - Network Operations will be performing maintenance that affects a number of production systems. As a result, we will fail-over to our BC location in Charlotte (CLT) while maintenance is performed at our primary location in Orlando (MCO). We expect to run transactions in CLT for approximately 30 – 60 min. If you experience an error processing, please try your transaction again before contacting support for further assistance.

Please note all UAT Systems will be unavailable during this Maintenance.
Nov 8, 14:24 EST

Nov 12, 2019

Check Processor - ProfitStars - Degraded Performance

Resolved - The previously reported issue with the Check Processor - ProfitStars has been resolved and transactions are processing normally.
Nov 12, 11:36 EST

Investigating - BridgePay's Network Operations Center has identified Check Processor - ProfitStars is currently having connectivity issues. Merchants using the Check Processor - ProfitStars may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - ProfitStars are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Nov 12, 11:35 EST

Nov 11, 2019

No incidents reported.

Nov 10, 2019

Credit Card Processor - First Data Omaha - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - First Data Omaha has been resolved and transactions are processing normally.
Nov 10, 14:57 EST

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - First Data Omaha is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Omaha may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - First Data Omaha are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Nov 10, 13:56 EST

Credit Card Processor - First Data Omaha - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - First Data Omaha has been resolved and transactions are processing normally.
Nov 10, 14:57 EST

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

Credit Card Processor - Heartland Payment Systems - Degraded Performance

Resolved - The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.
Nov 6, 16:39 EST

Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Nov 6, 16:37 EST

Nov 5, 2019

No incidents reported.