All Systems Operational

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

BridgePay Gateway - Production Operational
BridgePay Gateway API - BridgeComm   ? Operational
BridgePay Gateway WebLink 3.0 - Hosted Payment Page   Operational
MyBridgePay Portal - Virtual Terminal and Reporting   Operational
PathwayLink Gateway (T-Gate) - Production Operational
Gateway.Itstgate.com - Virtual Terminal, Reporting, API   Operational
PathwayLink Boarding Portal   Operational
BridgePay Support Operational
BridgePay Integration Support Portal   Operational
BridgePay Phone Support   ? Operational
BridgePay Email Support   ? Operational
BridgePay UAT - Certification Environment Operational
MyBridgePay UAT Portal - Virtual Terminal and Reporting   Operational
BridgePay UAT API - BridgeComm   ? Operational
BridgePay UAT WebLink 3.0 - Hosted Payment Page   Operational
PathwayLink (T-Gate) UAT - Certification Environment Operational
GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API   Operational
PathwayLink UAT Boarding Portal   Operational
Credit Card Processors Operational
Chase Paymentech   Operational
Chase Paymentech Canada   Operational
Concord EFS Network   Operational
Elavon   Operational
First Data Buypass   Operational
First Data Nashville   Operational
First Data North   Operational
First Data Omaha   Operational
Global Payments   Operational
Heartland Payment Systems   Operational
Heartland Portico   Operational
IntegraPay   Operational
Merchant e-Solutions   Operational
Mercury Payment Systems   Operational
PayVision   Operational
TSYS   Operational
Vantiv   Operational
Visa ACP   Operational
WorldPay   Operational
Gift Card Processors Operational
eCard   Operational
GiveX   Operational
Heartland Portico   Operational
SparkBase   Operational
Stored Value Solutions (SVS)   Operational
TenderCard   Operational
Valutec   Operational
Check Processors Operational
Fastcheck Network   Operational
Paya   Operational
ProfitStars   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2018

No incidents reported today.

Sep 24, 2018
Resolved - The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.
Sep 24, 11:59 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Portico is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Portico may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Portico are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 24, 11:45 EDT
Resolved - The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.
Sep 24, 11:59 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 24, 11:41 EDT
Sep 23, 2018
Resolved - The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.
Sep 23, 13:41 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 23, 13:12 EDT
Resolved - The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.
Sep 23, 12:58 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Portico is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Portico may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Portico are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 23, 12:50 EDT
Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018
Resolved - The previously reported issue with the Check Processor - ProfitStars has been resolved and transactions are processing normally.
Sep 15, 00:34 EDT
Investigating - BridgePay's Network Operations Center has identified Check Processor - ProfitStars is currently having connectivity issues. Merchants using the Check Processor - ProfitStars may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - ProfitStars are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 15, 00:09 EDT
Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018
Resolved - The previously reported issue with the Gift Card Processor - TenderCard has been resolved and transactions are processing normally.
Sep 12, 00:31 EDT
Investigating - BridgePay's Network Operations Center has identified Gift Card Processor - TenderCard is currently having connectivity issues. Merchants using the Gift Card Processor - TenderCard may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Gift Card Processor - TenderCard are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 12, 00:22 EDT
Sep 11, 2018
Resolved - The previously reported issue with the Credit Card Processor - WorldPay has been resolved and transactions are processing normally.
Sep 11, 23:59 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - WorldPay is currently having connectivity issues. Merchants using the Credit Card Processor - WorldPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - WorldPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Sep 11, 20:41 EDT