Get email notifications whenever BridgePay Network Solutions creates, updates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Subscribe via Slack
By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.
Get webhook notifications whenever BridgePay Network Solutions creates an incident, updates an incident, resolves an incident or changes a component status.
Visit our support site.
All Systems Operational
About This Site
Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.
BridgePay Gateway - Production
Operational
BridgePay Gateway API - BridgeComm
?
Operational
PayGuardian Cloud API
Operational
MyBridgePay Portal - Virtual Terminal and Reporting
Operational
BridgePay Gateway WebLink 3.0 - Hosted Payment Page
Operational
PathwayLink Gateway (T-Gate) - Production
Operational
Gateway.Itstgate.com - Virtual Terminal, Reporting, API
Operational
PathwayLink Boarding Portal
Operational
BridgePay Support
Operational
BridgePay Integration Support Portal
Operational
BridgePay Phone Support
?
Operational
BridgePay Email Support
?
Operational
BridgePay UAT - Certification Environment
Operational
BridgePay UAT API - BridgeComm
?
Operational
PayGuardian Cloud UAT API
Operational
MyBridgePay UAT Portal - Virtual Terminal and Reporting
Operational
BridgePay UAT WebLink 3.0 - Hosted Payment Page
Operational
PathwayLink (T-Gate) UAT - Certification Environment
Operational
GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API
Operational
PathwayLink UAT Boarding Portal
Operational
Credit Card Processors
Operational
Chase Paymentech
Operational
Chase Paymentech Canada
Operational
Concord EFS Network
Operational
Elavon
Operational
First Data Buypass
Operational
First Data Nashville
Operational
First Data North
Operational
First Data Omaha
Operational
Global Payments
Operational
Heartland Payment Systems
Operational
Heartland Portico
Operational
IntegraPay
Operational
Merchant e-Solutions
Operational
Mercury Payment Systems
Operational
PayVision
Operational
TSYS
Operational
Vantiv
Operational
Visa ACP
Operational
WorldPay
Operational
Gift Card Processors
Operational
eCard
Operational
GiveX
Operational
Heartland Portico
Operational
SparkBase
Operational
Stored Value Solutions (SVS)
Operational
TenderCard
Operational
Valutec
Operational
Check Processors
Operational
Fastcheck Network
Operational
Paya
Operational
ProfitStars
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 27, 2021
Resolved -
The previously reported issue with the Check Processor - Paya has been resolved and transactions are processing normally.
Jul 27, 02:55 EDT
Jul 27, 02:55 EDT
Investigating -
BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 27, 02:45 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 27, 02:45 EDT
Resolved -
The previously reported issue with the Credit Card Processor - WorldPay has been resolved and transactions are processing normally.
Jul 27, 02:50 EDT
Jul 27, 02:50 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - WorldPay is currently having connectivity issues. Merchants using the Credit Card Processor - WorldPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - WorldPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 27, 02:48 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - WorldPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 27, 02:48 EDT
Jul 26, 2021
Resolved -
The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.
Jul 26, 19:45 EDT
Jul 26, 19:45 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 26, 19:36 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 26, 19:36 EDT
Resolved -
The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.
Jul 26, 19:45 EDT
Jul 26, 19:45 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 26, 19:33 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 26, 19:33 EDT
Jul 25, 2021
Resolved -
The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.
Jul 25, 13:35 EDT
Jul 25, 13:35 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 25, 13:33 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 25, 13:33 EDT
Resolved -
The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.
Jul 25, 13:22 EDT
Jul 25, 13:22 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 25, 13:21 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 25, 13:21 EDT
Resolved -
The previously reported issue with the Credit Card Processor - Elavon has been resolved and transactions are processing normally.
Jul 25, 13:09 EDT
Jul 25, 13:09 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - Elavon is currently having connectivity issues. Merchants using the Credit Card Processor - Elavon may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 25, 13:09 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 25, 13:09 EDT
Jul 24, 2021
No incidents reported.
Jul 23, 2021
Resolved -
The previously reported issue with the Credit Card Processor - Vantiv has been resolved and transactions are processing normally.
Jul 23, 23:05 EDT
Jul 23, 23:05 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - Vantiv is currently having connectivity issues. Merchants using the Credit Card Processor - Vantiv may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Vantiv are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 23, 23:04 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Vantiv are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 23, 23:04 EDT
Resolved -
The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.
Jul 23, 22:25 EDT
Jul 23, 22:25 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 23, 22:24 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 23, 22:24 EDT
Resolved -
The previously reported issue with the Credit Card Processor - Vantiv has been resolved and transactions are processing normally.
Jul 23, 22:25 EDT
Jul 23, 22:25 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - Vantiv is currently having connectivity issues. Merchants using the Credit Card Processor - Vantiv may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Vantiv are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 23, 22:23 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Vantiv are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 23, 22:23 EDT
Resolved -
The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.
Jul 23, 08:34 EDT
Jul 23, 08:34 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 23, 08:28 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 23, 08:28 EDT
Resolved -
The previously reported issue with PathwayLink UAT Boarding Portal has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 23, 07:41 EDT
Jul 23, 07:41 EDT
Investigating -
BridgePay's network monitoring has uncovered PathwayLink UAT Boarding Portal may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 23, 07:38 EDT
Jul 23, 07:38 EDT
Jul 22, 2021
Resolved -
This incident has been resolved.
Jul 22, 17:45 EDT
Jul 22, 17:45 EDT
Update -
We are continuing to investigate this issue.
Jul 22, 17:44 EDT
Jul 22, 17:44 EDT
Update -
We are continuing to investigate this issue.
Jul 22, 17:26 EDT
Jul 22, 17:26 EDT
Investigating -
We are currently investigating this issue.
Jul 22, 17:17 EDT
Jul 22, 17:17 EDT
Resolved -
The previously reported issue with BridgePay UAT WebLink 3.0 - Hosted Payment Page has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 22, 17:32 EDT
Jul 22, 17:32 EDT
Investigating -
BridgePay's network monitoring has uncovered BridgePay UAT WebLink 3.0 - Hosted Payment Page may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 22, 17:18 EDT
Jul 22, 17:18 EDT
Resolved -
The previously reported issue with BridgePay UAT API - BridgeComm has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 22, 17:32 EDT
Jul 22, 17:32 EDT
Investigating -
BridgePay's network monitoring has uncovered BridgePay UAT API - BridgeComm may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 22, 17:18 EDT
Jul 22, 17:18 EDT
Resolved -
The previously reported issue with MyBridgePay UAT Portal - Virtual Terminal and Reporting has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 22, 17:31 EDT
Jul 22, 17:31 EDT
Investigating -
BridgePay's network monitoring has uncovered MyBridgePay UAT Portal - Virtual Terminal and Reporting may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 22, 17:18 EDT
Jul 22, 17:18 EDT
Resolved -
The previously reported issue with PathwayLink Boarding Portal has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 22, 17:30 EDT
Jul 22, 17:30 EDT
Investigating -
BridgePay's network monitoring has uncovered PathwayLink Boarding Portal may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 22, 17:18 EDT
Jul 22, 17:18 EDT
Resolved -
The previously reported issue with GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 22, 17:24 EDT
Jul 22, 17:24 EDT
Investigating -
BridgePay's network monitoring has uncovered GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 22, 17:18 EDT
Jul 22, 17:18 EDT
Resolved -
The previously reported issue with PathwayLink UAT Boarding Portal has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 22, 17:23 EDT
Jul 22, 17:23 EDT
Investigating -
BridgePay's network monitoring has uncovered PathwayLink UAT Boarding Portal may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 22, 17:18 EDT
Jul 22, 17:18 EDT
Resolved -
The previously reported issue with Gateway.Itstgate.com - Virtual Terminal, Reporting, API has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 22, 17:22 EDT
Jul 22, 17:22 EDT
Investigating -
BridgePay's network monitoring has uncovered Gateway.Itstgate.com - Virtual Terminal, Reporting, API may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 22, 17:18 EDT
Jul 22, 17:18 EDT
Resolved -
The previously reported issue with BridgePay Gateway WebLink 3.0 - Hosted Payment Page has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 22, 17:22 EDT
Jul 22, 17:22 EDT
Investigating -
BridgePay's network monitoring has uncovered BridgePay Gateway WebLink 3.0 - Hosted Payment Page may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 22, 17:18 EDT
Jul 22, 17:18 EDT
Resolved -
The previously reported issue with BridgePay Gateway API - BridgeComm has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 22, 17:21 EDT
Jul 22, 17:21 EDT
Investigating -
BridgePay's network monitoring has uncovered BridgePay Gateway API - BridgeComm may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 22, 17:18 EDT
Jul 22, 17:18 EDT
Resolved -
The previously reported issue with MyBridgePay Portal - Virtual Terminal and Reporting has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 22, 17:18 EDT
Jul 22, 17:18 EDT
Investigating -
BridgePay's network monitoring has uncovered MyBridgePay Portal - Virtual Terminal and Reporting may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 22, 17:18 EDT
Jul 22, 17:18 EDT
Resolved -
The previously reported issue with the Credit Card Processor - WorldPay has been resolved and transactions are processing normally.
Jul 22, 15:42 EDT
Jul 22, 15:42 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - WorldPay is currently having connectivity issues. Merchants using the Credit Card Processor - WorldPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - WorldPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 15:39 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - WorldPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 15:39 EDT
Resolved -
The previously reported issue with the Credit Card Processor - IntegraPay has been resolved and transactions are processing normally.
Jul 22, 15:40 EDT
Jul 22, 15:40 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - IntegraPay is currently having connectivity issues. Merchants using the Credit Card Processor - IntegraPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 15:37 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 15:37 EDT
Resolved -
The previously reported issue with the Credit Card Processor - Elavon has been resolved and transactions are processing normally.
Jul 22, 15:40 EDT
Jul 22, 15:40 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - Elavon is currently having connectivity issues. Merchants using the Credit Card Processor - Elavon may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 15:37 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 15:37 EDT
Resolved -
The previously reported issue with the Credit Card Processor - Elavon has been resolved and transactions are processing normally.
Jul 22, 15:33 EDT
Jul 22, 15:33 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - Elavon is currently having connectivity issues. Merchants using the Credit Card Processor - Elavon may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 15:30 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 15:30 EDT
Resolved -
The previously reported issue with the Credit Card Processor - IntegraPay has been resolved and transactions are processing normally.
Jul 22, 15:30 EDT
Jul 22, 15:30 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - IntegraPay is currently having connectivity issues. Merchants using the Credit Card Processor - IntegraPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 15:26 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 15:26 EDT
Resolved -
The previously reported issue with the Credit Card Processor - Elavon has been resolved and transactions are processing normally.
Jul 22, 12:24 EDT
Jul 22, 12:24 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - Elavon is currently having connectivity issues. Merchants using the Credit Card Processor - Elavon may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 12:23 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 12:23 EDT
Resolved -
The previously reported issue with the Credit Card Processor - Elavon has been resolved and transactions are processing normally.
Jul 22, 11:00 EDT
Jul 22, 11:00 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - Elavon is currently having connectivity issues. Merchants using the Credit Card Processor - Elavon may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 10:58 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 10:58 EDT
Resolved -
The previously reported issue with the Credit Card Processor - IntegraPay has been resolved and transactions are processing normally.
Jul 22, 09:06 EDT
Jul 22, 09:06 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - IntegraPay is currently having connectivity issues. Merchants using the Credit Card Processor - IntegraPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 09:03 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 09:03 EDT
Resolved -
The previously reported issue with the Credit Card Processor - Elavon has been resolved and transactions are processing normally.
Jul 22, 09:04 EDT
Jul 22, 09:04 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - Elavon is currently having connectivity issues. Merchants using the Credit Card Processor - Elavon may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 09:02 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 22, 09:02 EDT
Jul 21, 2021
No incidents reported.
Jul 20, 2021
Resolved -
The previously reported issue with PathwayLink Boarding Portal has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 20, 19:48 EDT
Jul 20, 19:48 EDT
Investigating -
BridgePay's network monitoring has uncovered PathwayLink Boarding Portal may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 20, 19:44 EDT
Jul 20, 19:44 EDT
Resolved -
The previously reported issue with the Credit Card Processor - IntegraPay has been resolved and transactions are processing normally.
Jul 20, 12:55 EDT
Jul 20, 12:55 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - IntegraPay is currently having connectivity issues. Merchants using the Credit Card Processor - IntegraPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 20, 12:47 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 20, 12:47 EDT
Resolved -
The previously reported issue with the Credit Card Processor - IntegraPay has been resolved and transactions are processing normally.
Jul 20, 11:05 EDT
Jul 20, 11:05 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - IntegraPay is currently having connectivity issues. Merchants using the Credit Card Processor - IntegraPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 20, 11:01 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 20, 11:01 EDT
Resolved -
The previously reported issue with PathwayLink UAT Boarding Portal has been resolved. Please attempt your request again before contacting Gateway Support.
Jul 20, 10:21 EDT
Jul 20, 10:21 EDT
Investigating -
BridgePay's network monitoring has uncovered PathwayLink UAT Boarding Portal may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jul 20, 10:20 EDT
Jul 20, 10:20 EDT
Jul 19, 2021
Resolved -
The previously reported issue with the Credit Card Processor - Elavon has been resolved and transactions are processing normally.
Jul 19, 11:55 EDT
Jul 19, 11:55 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - Elavon is currently having connectivity issues. Merchants using the Credit Card Processor - Elavon may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 19, 11:55 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Elavon are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 19, 11:55 EDT
Jul 18, 2021
No incidents reported.
Jul 17, 2021
No incidents reported.
Jul 16, 2021
No incidents reported.
Jul 15, 2021
Resolved -
The previously reported issue with the Credit Card Processor - IntegraPay has been resolved and transactions are processing normally.
Jul 15, 14:47 EDT
Jul 15, 14:47 EDT
Investigating -
BridgePay's Network Operations Center has identified Credit Card Processor - IntegraPay is currently having connectivity issues. Merchants using the Credit Card Processor - IntegraPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 15, 14:46 EDT
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jul 15, 14:46 EDT
Jul 14, 2021
No incidents reported.
Jul 13, 2021
No incidents reported.