All Systems Operational

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

Please note that our standard maintenance window occurs Monday through Thursday from 4:00 AM to 6:00 AM ET.
Routine maintenance is performed during these hours and typically does not impact system availability. As such, these events are not posted individually.

However, if a maintenance activity is expected to cause any service disruption, we will provide advance notice on our status page.

BridgePay Gateway - Production Operational
BridgePay Gateway API - BridgeComm Operational
PayGuardian Cloud API Operational
MyBridgePay Portal - Virtual Terminal and Reporting Operational
BridgePay Gateway WebLink 3.0 - Hosted Payment Page Operational
PathwayLink Gateway (T-Gate) - Production Operational
Gateway.Itstgate.com - Virtual Terminal, Reporting, API Operational
PathwayLink Boarding Portal Operational
BridgePay Support Operational
BridgePay Integration Support Portal Operational
BridgePay Phone Support Operational
BridgePay Email Support Operational
BridgePay UAT - Certification Environment Operational
BridgePay UAT API - BridgeComm Operational
PayGuardian Cloud UAT API Operational
MyBridgePay UAT Portal - Virtual Terminal and Reporting Operational
BridgePay UAT WebLink 3.0 - Hosted Payment Page Operational
PathwayLink (T-Gate) UAT - Certification Environment Operational
GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API Operational
PathwayLink UAT Boarding Portal Operational
Credit Card Processors Operational
Chase Paymentech Operational
Chase Paymentech Canada Operational
Concord EFS Network Operational
Elavon Operational
First Data Buypass Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data Rapid Connect Operational
Global Payments Operational
Heartland Payment Systems Operational
Heartland Portico Operational
IntegraPay Operational
Merchant e-Solutions Operational
Mercury Payment Systems Operational
TSYS Operational
Vantiv Operational
Visa ACP Operational
WorldPay Operational
Gift Card Processors Operational
eCard Operational
GiveX Operational
Heartland Portico Operational
SparkBase Operational
Stored Value Solutions (SVS) Operational
TenderCard Operational
Valutec Operational
Check Processors Operational
Fastcheck Network Operational
Paya Operational
ProfitStars Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Infrastructure Maintenance Oct 20, 2026 04:00-06:00 EDT

On October 20th, 2026, during our maintenance window of 4:00 am – 6:00 am ET, the Network Operations team will shift production traffic to our secondary datacenter, for a period of one hour, for maintenance at our primary datacenter.

All UAT/Integration test sites may become unavailable during this time.

Please check or subscribe to this status page for any updates and completion of this maintenance.

Will production traffic be affected?
We will be shifting all traffic to our secondary datacenter. If you are unable to resolve during this window, please verify you have whitelisted the URL and not the IP for the site(s) you are using.

Will settlement be affected?
Settlement occurring between 4:00 am – 6:00 am ET will be paused during this maintenance and processed once maintenance has completed.

Will recurring billing be affected?
Recurring billing contracts processing between 4:00 am – 6:00 am ET will be paused during this maintenance and processed once maintenance has completed.
Posted on Sep 25, 2026 - 10:22 EDT

Oct 15, 2026

Email Issues
Resolved - This incident has been resolved.
Oct 15, 11:56 EDT
Identified - We are aware of issues with inbound E-mails to Gateway.Support@Bridgepaynetwork.com. We are working to have this resolved by morning. If you need Immediate assistance, please contact us at 866-531-1460 Option 1
Oct 14, 18:42 EDT

Oct 14, 2026

Credit Card Processor - First Data Nashville - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - First Data Nashville has been resolved and transactions are processing normally.
Oct 14, 22:09 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - First Data Nashville is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Nashville may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - First Data Nashville are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Oct 14, 22:09 EDT
Credit Card Processor - Vantiv - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - Vantiv has been resolved and transactions are processing normally.
Oct 14, 22:09 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Vantiv is currently having connectivity issues. Merchants using the Credit Card Processor - Vantiv may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Vantiv are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Oct 14, 22:09 EDT
Credit Card Processor - WorldPay - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - WorldPay has been resolved and transactions are processing normally.
Oct 14, 22:09 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - WorldPay is currently having connectivity issues. Merchants using the Credit Card Processor - WorldPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - WorldPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Oct 14, 22:09 EDT
Credit Card Processor - Heartland Payment Systems - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - Heartland Payment Systems has been resolved and transactions are processing normally.
Oct 14, 22:09 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Oct 14, 22:09 EDT
Credit Card Processor - First Data Rapid Connect - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - First Data Rapid Connect has been resolved and transactions are processing normally.
Oct 14, 22:09 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - First Data Rapid Connect is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Rapid Connect may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - First Data Rapid Connect are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Oct 14, 22:09 EDT
Credit Card Processor - First Data Omaha - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - First Data Omaha has been resolved and transactions are processing normally.
Oct 14, 22:09 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - First Data Omaha is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Omaha may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - First Data Omaha are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Oct 14, 22:09 EDT
Credit Card Processor - Mercury Payment Systems - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - Mercury Payment Systems has been resolved and transactions are processing normally.
Oct 14, 22:09 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Mercury Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Mercury Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Mercury Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Oct 14, 22:09 EDT
Credit Card Processor - TSYS - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - TSYS has been resolved and transactions are processing normally.
Oct 14, 14:28 EDT
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Oct 14, 14:16 EDT

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

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