All Systems Operational
About This Site
Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.
BridgePay Gateway - Production
Operational
BridgePay Gateway API - BridgeComm
?
Operational
PayGuardian Cloud API
Operational
MyBridgePay Portal - Virtual Terminal and Reporting
Operational
BridgePay Gateway WebLink 3.0 - Hosted Payment Page
Operational
PathwayLink Gateway (T-Gate) - Production
Operational
Gateway.Itstgate.com - Virtual Terminal, Reporting, API
Operational
PathwayLink Boarding Portal
Operational
BridgePay Support
Operational
BridgePay Integration Support Portal
Operational
BridgePay Phone Support
?
Operational
BridgePay Email Support
?
Operational
BridgePay UAT - Certification Environment
Operational
BridgePay UAT API - BridgeComm
?
Operational
PayGuardian Cloud UAT API
Operational
MyBridgePay UAT Portal - Virtual Terminal and Reporting
Operational
BridgePay UAT WebLink 3.0 - Hosted Payment Page
Operational
PathwayLink (T-Gate) UAT - Certification Environment
Operational
GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API
Operational
PathwayLink UAT Boarding Portal
Operational
Credit Card Processors
Operational
Chase Paymentech
Operational
Chase Paymentech Canada
Operational
Concord EFS Network
Operational
Elavon
Operational
First Data Buypass
Operational
First Data Nashville
Operational
First Data North
Operational
First Data Omaha
Operational
First Data Rapid Connect
Operational
Global Payments
Operational
Heartland Payment Systems
Operational
Heartland Portico
Operational
IntegraPay
Operational
Merchant e-Solutions
Operational
Mercury Payment Systems
Operational
TSYS
Operational
Vantiv
Operational
Visa ACP
Operational
WorldPay
Operational
Gift Card Processors
Operational
eCard
Operational
GiveX
Operational
Heartland Portico
Operational
SparkBase
Operational
Stored Value Solutions (SVS)
Operational
TenderCard
Operational
Valutec
Operational
Check Processors
Operational
Fastcheck Network
Operational
Paya
Operational
ProfitStars
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Infrastructure Maintenance
Jan 27, 2025 04:00-06:00 EST
On January 27th, 2025 during our maintenance window of 4:00 am – 6:00 am ET, the BridgePay Network Operations team will shift production traffic to our secondary datacenter for a period of 2 hours for maintenance at our primary datacenter.
All UAT/Integration test sites will be unavailable during this time.
Please check or subscribe to this status page for any updates and completion of this maintenance.
Will production traffic be affected?
We will be shifting all traffic to our secondary datacenter. If you are unable to resolve during this window, please verify you have whitelisted the URL and not the IP for the site(s) you are using.
Will settlement be affected?
Settlement occurring between 4:00 am – 6:00 am ET will be paused during this maintenance and processed once maintenance has completed.
Will recurring billing be affected?
Recurring billing contracts processing between 4:00 am – 6:00 am ET will be paused during this maintenance and processed once maintenance has completed.
How do I contact the BridgePay Gateway Technical Support team? Our team can be reached by phone at 866-322-9894 or email us at gateway.support@bridgepaynetwork.com
Posted on Jan 20, 2025 - 15:24 EST
All UAT/Integration test sites will be unavailable during this time.
Please check or subscribe to this status page for any updates and completion of this maintenance.
Will production traffic be affected?
We will be shifting all traffic to our secondary datacenter. If you are unable to resolve during this window, please verify you have whitelisted the URL and not the IP for the site(s) you are using.
Will settlement be affected?
Settlement occurring between 4:00 am – 6:00 am ET will be paused during this maintenance and processed once maintenance has completed.
Will recurring billing be affected?
Recurring billing contracts processing between 4:00 am – 6:00 am ET will be paused during this maintenance and processed once maintenance has completed.
How do I contact the BridgePay Gateway Technical Support team? Our team can be reached by phone at 866-322-9894 or email us at gateway.support@bridgepaynetwork.com
Posted on Jan 20, 2025 - 15:24 EST
Authentication System Upgrade
Jan 30, 2025 04:00-06:00 EST
BridgePay is committed to providing our client partners best in class solutions. To ensure we are meeting this goal, we perform maintenance and incorporate new capabilities on a regular basis. On Thursday, January 30th, during our regular maintenance window of 4 am – 6 am ET, BridgePay will be performing upgrades to our gateway authentication system. These upgrades will prepare BridgePay for future functionality such as multi-factor authentication and bearer tokens.
During this maintenance window, transaction activity through the BridgeComm API, Transaction API and Reporting API will NOT be affected. Additionally, user credentials are NOT affected and will continue to function normally.
Please be advised the following gateway products will be impacted by a degradation of service during the maintenance window:
• MyBridgePay Portal and Virtual Terminal
• TokenPay
• Weblink3
• Boarding API/Boarding portal
• Recurring Billing API
• Wallet API
Recurring Billing will be paused during this maintenance window and processed after the update maintenance has been completed. No action is needed.
Our team will work as quickly as possible to ensure minimal impact to our partners and customers. Our Status Page will reflect the activity in real-time such that if customers experience an issue, the status will be current.
Our 24/7 Gateway Technical Support team will be available by emailing gateway.support@bridgepaynetwork.com.
Posted on Jan 22, 2025 - 12:42 EST
During this maintenance window, transaction activity through the BridgeComm API, Transaction API and Reporting API will NOT be affected. Additionally, user credentials are NOT affected and will continue to function normally.
Please be advised the following gateway products will be impacted by a degradation of service during the maintenance window:
• MyBridgePay Portal and Virtual Terminal
• TokenPay
• Weblink3
• Boarding API/Boarding portal
• Recurring Billing API
• Wallet API
Recurring Billing will be paused during this maintenance window and processed after the update maintenance has been completed. No action is needed.
Our team will work as quickly as possible to ensure minimal impact to our partners and customers. Our Status Page will reflect the activity in real-time such that if customers experience an issue, the status will be current.
Our 24/7 Gateway Technical Support team will be available by emailing gateway.support@bridgepaynetwork.com.
Posted on Jan 22, 2025 - 12:42 EST