All Systems Operational

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

BridgePay Gateway - Production Operational
BridgePay Gateway API - BridgeComm ? Operational
PayGuardian Cloud API Operational
MyBridgePay Portal - Virtual Terminal and Reporting Operational
BridgePay Gateway WebLink 3.0 - Hosted Payment Page Operational
PathwayLink Gateway (T-Gate) - Production Operational
Gateway.Itstgate.com - Virtual Terminal, Reporting, API Operational
PathwayLink Boarding Portal Operational
BridgePay Support Operational
BridgePay Integration Support Portal Operational
BridgePay Phone Support ? Operational
BridgePay Email Support ? Operational
BridgePay UAT - Certification Environment Operational
BridgePay UAT API - BridgeComm ? Operational
PayGuardian Cloud UAT API Operational
MyBridgePay UAT Portal - Virtual Terminal and Reporting Operational
BridgePay UAT WebLink 3.0 - Hosted Payment Page Operational
PathwayLink (T-Gate) UAT - Certification Environment Operational
GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API Operational
PathwayLink UAT Boarding Portal Operational
Credit Card Processors Operational
Chase Paymentech Operational
Chase Paymentech Canada Operational
Concord EFS Network Operational
Elavon Operational
First Data Buypass Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data Rapid Connect Operational
Global Payments Operational
Heartland Payment Systems Operational
Heartland Portico Operational
IntegraPay Operational
Merchant e-Solutions Operational
Mercury Payment Systems Operational
TSYS Operational
Vantiv Operational
Visa ACP Operational
WorldPay Operational
Gift Card Processors Operational
eCard Operational
GiveX Operational
Heartland Portico Operational
SparkBase Operational
Stored Value Solutions (SVS) Operational
TenderCard Operational
Valutec Operational
Check Processors Operational
Fastcheck Network Operational
Paya Operational
ProfitStars Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 14, 2025

No incidents reported today.

Feb 13, 2025

No incidents reported.

Feb 12, 2025
Resolved - The previously reported issue with the Credit Card Processor - Chase Paymentech has been resolved and transactions are processing normally.
Feb 12, 01:41 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Chase Paymentech is currently having connectivity issues. Merchants using the Credit Card Processor - Chase Paymentech may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Chase Paymentech are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Feb 12, 01:39 EST
Feb 11, 2025
Resolved - The previously reported issue with the Credit Card Processor - IntegraPay has been resolved and transactions are processing normally.
Feb 11, 02:25 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - IntegraPay is currently having connectivity issues. Merchants using the Credit Card Processor - IntegraPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Feb 11, 02:23 EST
Resolved - The previously reported issue with the Credit Card Processor - IntegraPay has been resolved and transactions are processing normally.
Feb 11, 02:21 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - IntegraPay is currently having connectivity issues. Merchants using the Credit Card Processor - IntegraPay may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - IntegraPay are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Feb 11, 02:19 EST
Resolved - The previously reported issue with the Gift Card Processor - eCard has been resolved and transactions are processing normally.
Feb 11, 01:33 EST
Investigating - BridgePay's Network Operations Center has identified Gift Card Processor - eCard is currently having connectivity issues. Merchants using the Gift Card Processor - eCard may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Gift Card Processor - eCard are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Feb 11, 01:20 EST
Feb 10, 2025
Resolved - The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.
Feb 10, 18:55 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Portico is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Portico may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Portico are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Feb 10, 18:51 EST
Resolved - The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.
Feb 10, 18:46 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Portico is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Portico may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Portico are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Feb 10, 18:39 EST
Resolved - The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.
Feb 10, 18:24 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Portico is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Portico may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Heartland Portico are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Feb 10, 18:22 EST
Resolved - The previously reported issue with the Gift Card Processor - SparkBase has been resolved and transactions are processing normally.
Feb 10, 16:32 EST
Investigating - BridgePay's Network Operations Center has identified Gift Card Processor - SparkBase is currently having connectivity issues. Merchants using the Gift Card Processor - SparkBase may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Gift Card Processor - SparkBase are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Feb 10, 16:15 EST
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025
Resolved - The previously reported issue with BridgePay UAT API - BridgeComm has been resolved. Please attempt your request again before contacting Gateway Support.
Jan 31, 07:58 EST
Investigating - BridgePay's network monitoring has uncovered BridgePay UAT API - BridgeComm may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jan 31, 07:27 EST
Resolved - The previously reported issue with Gateway.Itstgate.com - Virtual Terminal, Reporting, API has been resolved. Please attempt your request again before contacting Gateway Support.
Jan 31, 07:36 EST
Investigating - BridgePay's network monitoring has uncovered Gateway.Itstgate.com - Virtual Terminal, Reporting, API may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jan 31, 07:27 EST
Resolved - The previously reported issue with PayGuardian Cloud API has been resolved. Please attempt your request again before contacting Gateway Support.
Jan 31, 07:36 EST
Investigating - BridgePay's network monitoring has uncovered PayGuardian Cloud API may be experiencing intermittent service disruptions at this time. The BridgePay Network Operations Center is investigating and will update this incident with additional information as it becomes available.
Jan 31, 07:27 EST