All Systems Operational

About This Site

Welcome to the BridgePay Network Solutions Status Page. The current status of all connections to BridgePay Network Sites and Services can be viewed here.

BridgePay Gateway - Production Operational
BridgePay Gateway API - BridgeComm   ? Operational
BridgePay Gateway WebLink 3.0 - Hosted Payment Page   Operational
MyBridgePay Portal - Virtual Terminal and Reporting   Operational
PathwayLink Gateway (T-Gate) - Production Operational
Gateway.Itstgate.com - Virtual Terminal, Reporting, API   Operational
PathwayLink Boarding Portal   Operational
BridgePay Support Operational
BridgePay Integration Support Portal   Operational
BridgePay Phone Support   ? Operational
BridgePay Email Support   ? Operational
BridgePay UAT - Certification Environment Operational
MyBridgePay UAT Portal - Virtual Terminal and Reporting   Operational
BridgePay UAT API - BridgeComm   ? Operational
BridgePay UAT WebLink 3.0 - Hosted Payment Page   Operational
PathwayLink (T-Gate) UAT - Certification Environment Operational
GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API   Operational
PathwayLink UAT Boarding Portal   Operational
Credit Card Processors Operational
Chase Paymentech   Operational
Chase Paymentech Canada   Operational
Concord EFS Network   Operational
Elavon   Operational
First Data Buypass   Operational
First Data Nashville   Operational
First Data North   Operational
First Data Omaha   Operational
Global Payments   Operational
Heartland Payment Systems   Operational
Heartland Portico   Operational
IntegraPay   Operational
Merchant e-Solutions   Operational
Mercury Payment Systems   Operational
PayVision   Operational
TSYS   Operational
Vantiv   Operational
Visa ACP   Operational
WorldPay   Operational
Gift Card Processors Operational
eCard   Operational
GiveX   Operational
Heartland Portico   Operational
SparkBase   Operational
Stored Value Solutions (SVS)   Operational
TenderCard   Operational
Valutec   Operational
Check Processors Operational
Fastcheck Network   Operational
Paya   Operational
ProfitStars   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2019

No incidents reported today.

Jan 22, 2019

No incidents reported.

Jan 21, 2019

No incidents reported.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019
Gift Card Processors - Stored Value Solutions (SVS) - Degraded Performance
Resolved - The previously reported issue with the Gift Card Processors - Stored Value Solutions (SVS) has been resolved and transactions are processing normally.
Jan 18, 01:32 EST
Investigating - BridgePay's Network Operations Center has identified Gift Card Processors - Stored Value Solutions (SVS) is currently having connectivity issues. Merchants using the Gift Card Processors - Stored Value Solutions (SVS) may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Gift Card Processors - Stored Value Solutions (SVS) are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 18, 01:19 EST
Jan 17, 2019
Credit Card Processor - Mercury Payment Systems - Degraded Performance
Resolved - The previously reported issue with the Credit Card Processor - Mercury Payment Systems has been resolved and transactions are processing normally.
Jan 17, 22:28 EST
Investigating - BridgePay's Network Operations Center has identified Credit Card Processor - Mercury Payment Systems is currently having connectivity issues. Merchants using the Credit Card Processor - Mercury Payment Systems may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Mercury Payment Systems are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 17, 22:27 EST
Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019
Gift Card Processor - TenderCard - Degraded Performance
Resolved - The previously reported issue with the Gift Card Processor - TenderCard has been resolved and transactions are processing normally.
Jan 10, 12:21 EST
Investigating - BridgePay's Network Operations Center has identified Gift Card Processor - TenderCard is currently having connectivity issues. Merchants using the Gift Card Processor - TenderCard may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Gift Card Processor - TenderCard are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 10, 12:20 EST
Jan 9, 2019
Check Processor - Paya - Degraded Performance
Resolved - The previously reported issue with the Check Processor - Paya has been resolved and transactions are processing normally.
Jan 9, 21:45 EST
Investigating - BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 9, 21:36 EST
Check Processor - Paya - Degraded Performance
Resolved - The previously reported issue with the Check Processor - Paya has been resolved and transactions are processing normally.
Jan 9, 19:35 EST
Investigating - BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 9, 19:15 EST
Check Processor - Paya - Degraded Performance
Resolved - The previously reported issue with the Check Processor - Paya has been resolved and transactions are processing normally.
Jan 9, 09:45 EST
Investigating - BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Jan 9, 08:47 EST
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