Gift Card Processor - GiveX - Degraded Performance
Incident Report for BridgePay Network Solutions
Resolved
The previously reported issue with the Gift Card Processor - GiveX has been resolved and transactions are processing normally.
Posted May 05, 2024 - 02:13 EDT
Investigating
BridgePay's Network Operations Center has identified Gift Card Processor - GiveX is currently having connectivity issues. Merchants using the Gift Card Processor - GiveX may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Gift Card Processor - GiveX are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Posted May 05, 2024 - 01:43 EDT
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