Credit Card Processor - Chase Paymentech - Degraded Performance
Incident Report for BridgePay Network Solutions
Resolved
The previously reported issue with the Credit Card Processor - Chase Paymentech has been resolved and transactions are processing normally.
Posted Sep 12, 2024 - 22:03 EDT
Investigating
BridgePay's Network Operations Center has identified Credit Card Processor - Chase Paymentech is currently having connectivity issues. Merchants using the Credit Card Processor - Chase Paymentech may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - Chase Paymentech are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Posted Sep 12, 2024 - 21:59 EDT