BridgePay Scheduled Maintenance
Scheduled Maintenance Report for BridgePay Network Solutions
Completed
The scheduled maintenance has been completed.
Posted about 2 months ago. Oct 22, 2018 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted about 2 months ago. Oct 22, 2018 - 03:00 EDT
Scheduled
IT will be performing maintenance that affects a number of production systems. As a result, we will failover to our DR location in Charlotte (CLT) while maintenance is performed at our primary location in Orlando (MCO). We expect to run transactions in CLT for approximately 60 – 90min.

Will production traffic be affected?
Yes. Production traffic will be failed over to our DR facility. This means all front end, web-site traffic will flow through our DR facility. Customers may experience a brief outage (“blip”) when the traffic is transferred, but that should be approximately 5min and another 5min when we fail back to MCO. Unfortunately there is nothing we can do to speed this up as BGP needs time to converge. Meaning, the internet routers at the service providers need time to update to our new location and reroute traffic.

Settlement will be paused during failover and then processed once operations have returned to the primary location.

Please note all UAT Systems will be unavailable during this Maintenance.

Thanks,

Gateway Support | BridgePay Network Solutions
866.531.1460 option 1
gateway.support@bridgepaynetwork.com
www.bridgepaynetwork.com
Posted 2 months ago. Oct 10, 2018 - 13:21 EDT
This scheduled maintenance affected: BridgePay UAT - Certification Environment (MyBridgePay UAT Portal - Virtual Terminal and Reporting, BridgePay UAT API - BridgeComm, BridgePay UAT WebLink 3.0 - Hosted Payment Page), PathwayLink Gateway (T-Gate) - Production (Gateway.Itstgate.com - Virtual Terminal, Reporting, API, PathwayLink Boarding Portal), PathwayLink (T-Gate) UAT - Certification Environment (GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API, PathwayLink UAT Boarding Portal), and BridgePay Gateway - Production (BridgePay Gateway API - BridgeComm, BridgePay Gateway WebLink 3.0 - Hosted Payment Page, MyBridgePay Portal - Virtual Terminal and Reporting).