Credit Card Processor - TSYS - Degraded Performance

Incident Report for BridgePay Network Solutions

Resolved

This incident has been resolved.
Posted Jun 09, 2026 - 20:58 EDT

Update

We are continuing to monitor for any further issues.
Posted Jun 09, 2026 - 15:46 EDT

Monitoring

We have identified issues with the leased line connectivity to TSYS. We are working on re-routing traffic to alternative connectivity to help mitigate the issue while this is investigated. We are seeing approvals on the alternative connectivity and will continue to monitor.
Posted Jun 09, 2026 - 15:46 EDT

Investigating

BridgePay's Network Operations Center has identified Credit Card Processor - TSYS is currently having connectivity issues. Merchants using the Credit Card Processor - TSYS may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - TSYS are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
Posted Jun 09, 2026 - 14:00 EDT
This incident affected: Credit Card Processors (TSYS).