The previously reported issue with the Gift Card Processor - TenderCard has been resolved and transactions are processing normally.
Posted May 15, 2020 - 15:35 EDT
BridgePay's Network Operations Center has identified Gift Card Processor - TenderCard is currently having connectivity issues. Merchants using the Gift Card Processor - TenderCard may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Gift Card Processor - TenderCard are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.