The previously reported issue with the Credit Card Processor - First Data Rapid Connect has been resolved and transactions are processing normally.
Posted Jul 24, 2024 - 00:39 EDT
Investigating
BridgePay's Network Operations Center has identified Credit Card Processor - First Data Rapid Connect is currently having connectivity issues. Merchants using the Credit Card Processor - First Data Rapid Connect may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - First Data Rapid Connect are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.