The previously reported issue with the Gift Card Processor - GiveX has been resolved and transactions are processing normally.
Posted 4 months ago. Oct 22, 2018 - 02:33 EDT
BridgePay's Network Operations Center has identified Gift Card Processor - GiveX is currently having connectivity issues. Merchants using the Gift Card Processor - GiveX may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Gift Card Processor - GiveX are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.