Issues with Upstream ISP’s

Incident Report for BridgePay Network Solutions

Resolved

Traffic has been stabilized.

Posted May 31, 2026 - 08:59 EDT

Investigating

We are currently observing issues with 2 of our upstream providers that could cause intermittent connectivity issues. We are working to stabilize traffic and will post updates here

Posted May 31, 2026 - 08:15 EDT

This incident affected: PathwayLink Gateway (T-Gate) - Production (Gateway.Itstgate.com - Virtual Terminal, Reporting, API, PathwayLink Boarding Portal) and BridgePay Gateway - Production (BridgePay Gateway API - BridgeComm, PayGuardian Cloud API, MyBridgePay Portal - Virtual Terminal and Reporting, BridgePay Gateway WebLink 3.0 - Hosted Payment Page).