The previously reported issue with the Credit Card Processor - Heartland Portico has been resolved and transactions are processing normally.
Posted May 19, 2023 - 20:57 EDT
BridgePay's Network Operations Center has identified Credit Card Processor - Heartland Portico is currently having connectivity issues. Merchants using the Credit Card Processor - Heartland Portico may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.
PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.
Only merchants using Credit Card Processor - Heartland Portico are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.