Infrastructure Maintenance
Completed
The scheduled maintenance has been completed.
Posted Jan 23, 2024 - 05:18 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 23, 2024 - 04:00 EST
Update
Maintenance has been rescheduled to January 23rd, 2024
Posted Jan 15, 2024 - 13:26 EST
Scheduled
On January 23rd, 2024 during our maintenance window of 4:00 am – 6:00 am ET, the BridgePay Network Operations team will shift production traffic to our secondary datacenter for a period of one hour for maintenance at our primary datacenter.
All UAT/Integration test sites will be unavailable during this time.
Please check or subscribe to this status page for any updates and completion of this maintenance.
Will production traffic be affected?
We will be shifting all traffic to our secondary datacenter. If you are unable to resolve during this window, please verify you have whitelisted the URL and not the IP for the site(s) you are using.
Will settlement be affected?
Settlement occurring between 4:00 am – 6:00 am ET will be paused during this maintenance and processed once maintenance has completed.
Will recurring billing be affected?
Recurring billing contracts processing between 4:00 am – 6:00 am ET will be paused during this maintenance and processed once maintenance has completed.
How do I contact the BridgePay Gateway Technical Support team? Our team can be reached by phone at 866-322-9894 or email us at gateway.support@bridgepaynetwork.com
Posted Jan 08, 2024 - 13:19 EST
This scheduled maintenance affected: PathwayLink Gateway (T-Gate) - Production (Gateway.Itstgate.com - Virtual Terminal, Reporting, API, PathwayLink Boarding Portal), PathwayLink (T-Gate) UAT - Certification Environment (GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API, PathwayLink UAT Boarding Portal), BridgePay Gateway - Production (BridgePay Gateway API - BridgeComm, PayGuardian Cloud API, MyBridgePay Portal - Virtual Terminal and Reporting, BridgePay Gateway WebLink 3.0 - Hosted Payment Page), and BridgePay UAT - Certification Environment (BridgePay UAT API - BridgeComm, PayGuardian Cloud UAT API, MyBridgePay UAT Portal - Virtual Terminal and Reporting, BridgePay UAT WebLink 3.0 - Hosted Payment Page).