Credit Card Processor - First Data North - Degraded Performance

Incident Report for BridgePay Network Solutions

Resolved

The previously reported issue with the Credit Card Processor - First Data North has been resolved and transactions are processing normally.

Posted Jan 28, 2025 - 05:53 EST

Investigating

BridgePay's Network Operations Center has identified Credit Card Processor - First Data North is currently having connectivity issues. Merchants using the Credit Card Processor - First Data North may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available.

PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally.

Only merchants using Credit Card Processor - First Data North are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

Posted Jan 28, 2025 - 03:24 EST