Valutec Gift Card System Outage

Incident Report for BridgePay Network Solutions

Resolved

This incident has been resolved.

Posted Aug 08, 2022 - 14:00 EDT

Update

Valutec is aware of the issue and is working to have a resolution in place on Monday 8/8/2022

Posted Aug 07, 2022 - 14:09 EDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 06, 2022 - 16:02 EDT

Update

System Outage at Valutec, Per Valutec, there is no current ETA for resolution, they are aware, and addressing the issue. All Other gateway processing is fully functional.

Posted Aug 06, 2022 - 12:45 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 06, 2022 - 12:42 EDT

This incident affected: Gift Card Processors (Valutec).