DataCenter Maintenance

Scheduled Maintenance Report for BridgePay Network Solutions

Completed

The scheduled maintenance has been completed.
Posted Nov 10, 2025 - 09:56 EST

Verifying

Verification is currently underway for the maintenance items.
Posted Nov 09, 2025 - 20:59 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 07, 2025 - 13:30 EST

Scheduled

As part of BridgePay’s continued investment in infrastructure redundancy and resiliency, we are expanding our presence across multiple datacenters.

The maintenance window will be November 7–10, 2025

Please note: there will be no impact to production traffic, recurring billing, or settlement processing as a result of this schedule change.

Updated Maintenance Details
• UAT Environments: All UAT systems will be offline for the full duration of the new maintenance window.
• Production Traffic: Will be rerouted to our secondary datacenter during this time.
• No impact is expected to production transaction processing, recurring billing, or settlement services.

Reminder: Required Actions
• Notify your merchants of the updated maintenance window.
• Plan UAT usage around the new downtime dates.
• Update SPF records with the new IPs for outbound email delivery (if not already completed).
• Migrate integrations from IP-based to URL-based whitelisting to avoid service disruption.

If you experience any issues during the maintenance period, please contact:
• UAT Issues: integrations.support@bridgepaynetwork.com
• Production Issues: gateway.support@bridgepaynetwork.com

Please don’t hesitate to reach out with any questions or concerns.
Posted Oct 30, 2025 - 12:19 EDT
This scheduled maintenance affected: PathwayLink (T-Gate) UAT - Certification Environment (GatewayStage.Itstgate.com - Virtual Terminal, Reporting, API, PathwayLink UAT Boarding Portal) and BridgePay UAT - Certification Environment (BridgePay UAT API - BridgeComm, PayGuardian Cloud UAT API, MyBridgePay UAT Portal - Virtual Terminal and Reporting, BridgePay UAT WebLink 3.0 - Hosted Payment Page).